TERMS OF SERVICE

Last Updated: January 17, 2026

Welcome to NOWT DAFT. These Terms of Service ("Terms") govern your use of our website and the purchase of products from nowtdaft.com (the "Site"). By accessing or using the Site, you agree to be bound by these Terms.

1. GENERAL INFORMATION

Trading Name: NOWT DAFT
Registered in: England and Wales
Business Address: 297A Norwood Road, Tulse Hill, London, SE24 9AQ
Email: nowtdaft@outlook.co.uk
Phone: 07464 120361

2. DEFINITIONS

"We," "Us," or "Our" refers to NOWT DAFT.
"You" or "Customer" refers to the person accessing or using the Site and purchasing products.
"Products" refers to the clothing, accessories, and other merchandise available for purchase on the Site.

3. ACCEPTANCE OF TERMS

By placing an order through our Site, you confirm that:

You are at least 18 years old or have parental/guardian consent to make purchases
You are legally capable of entering into binding contracts
You will use the Site in accordance with these Terms
All information you provide is accurate and complete

4. PRODUCTS AND PRICING

4.1 Product Information

We strive to display our Products as accurately as possible. However:

Colours may vary slightly due to screen settings and lighting
Product descriptions are provided for general information
We reserve the right to modify product specifications without notice
Sizing information is approximate and may vary by garment

4.2 Pricing

All prices are displayed in British Pounds (GBP) and include VAT at the current UK rate of 20%, unless otherwise stated. We reserve the right to:

Change prices at any time without notice
Correct pricing errors on the Site
Cancel orders placed at incorrect prices

4.3 Availability

All Products are subject to availability. If a Product becomes unavailable after you place an order, we will contact you promptly and offer a full refund or suitable alternative.

5. ORDERS AND PAYMENT

5.1 Placing an Order

When you place an order:

You make an offer to purchase Products at the stated price
We will send you an order confirmation email
A contract is formed when we dispatch your order
We reserve the right to refuse or cancel any order

5.2 Payment

We accept the following payment methods:

Credit and debit cards (Visa, Mastercard, American Express)
PayPal
Apple Pay / Google Pay
Shopify Payments

Payment is processed securely through our payment provider. We do not store your full card details.

5.3 Order Confirmation

After placing an order, you will receive:

An order confirmation email with order details
A dispatch confirmation when your order ships
Tracking information (where applicable)

6. DELIVERY

6.1 UK Delivery

We offer Royal Mail Tracked 48 delivery for all UK orders:

Royal Mail Tracked 48: 2-3 working days
Delivery Monday to Saturday
Full tracking provided

Please Note: Delivery times are estimates and not guaranteed. Royal Mail aims to deliver within 2-3 working days, but delays may occasionally occur.

6.2 International Delivery

We ship to select international destinations. Delivery times and costs vary by location. International customers are responsible for:

Import duties and taxes
Customs clearance
Any additional charges imposed by their country

6.3 Delivery Address

Please ensure your delivery address is correct. We are not responsible for orders delivered to incorrect addresses provided by you.

6.4 Failed Deliveries

If delivery fails due to:

Incorrect address provided by you
No one available to receive the parcel
Refusal of delivery

You will be responsible for any redelivery charges or return shipping costs.

7. RETURNS AND REFUNDS

7.1 Your Right to Cancel (UK Consumer Contracts Regulations)

Under UK law, you have the right to cancel your order within 14 days of receiving your Products, for any reason. To exercise this right:

Contact us at nowtdaft@outlook.co.uk within 14 days of receipt
Return the Products within 14 days of cancellation
Products must be unused, unworn, and in original packaging with tags attached
You are responsible for return shipping costs (unless the Product is faulty)

7.2 Exceptions

The following items cannot be returned for hygiene and health reasons:

Underwear, swimwear, or intimate apparel (unless faulty)
Earrings or body jewellery
Items marked as "final sale" or "non-returnable"
Personalised or custom-made items

7.3 Faulty or Damaged Items

If you receive a faulty or damaged Product:

Contact us within 30 days of receipt at nowtdaft@outlook.co.uk
Provide photographic evidence
We will arrange a free return and provide a full refund or replacement

7.4 Refund Process

Once we receive and inspect your returned Products:

Refunds will be processed within 14 days
Refunds will be issued to your original payment method
Delivery charges are non-refundable (unless the Product is faulty)

8. INTELLECTUAL PROPERTY

All content on the Site, including:

Text, graphics, logos, images
Product designs and artwork
Software and code
Trade marks and branding

is owned by NOWT DAFT or our licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

You may not:

Reproduce, distribute, or modify our content without permission
Use our branding or logos without written consent
Copy or replicate our product designs

9. USER CONDUCT

When using the Site, you agree not to:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful or malicious code
Engage in fraudulent activity
Interfere with the Site's operation
Use automated systems (bots) to access the Site
Attempt to gain unauthorised access to our systems

10. PRIVACY AND DATA PROTECTION

We take your privacy seriously and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Site, you consent to:

Collection and processing of your personal data
Use of your data as described in our Privacy Policy
Storage of your data on secure servers

For full details, please see our Privacy Policy.

11. LIMITATION OF LIABILITY

11.1 No Limitation on Consumer Rights

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under UK law

11.2 Excluded Losses

To the extent permitted by law, we are not liable for:

Indirect or consequential losses
Loss of profits, business, or revenue
Loss of data or information
Business interruption

11.3 Maximum Liability

Our total liability to you for any claim arising from or related to these Terms shall not exceed the amount you paid for the relevant Products.

12. FORCE MAJEURE

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including:

Acts of God, natural disasters
War, terrorism, civil unrest
Government restrictions or regulations
Labour disputes or strikes
Epidemics or pandemics
Failures of telecommunications or utilities
Supplier failures or shortages
Royal Mail service disruptions

13. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

We will indicate the "Last Updated" date at the top of this page.

14. TERMINATION

We may suspend or terminate your access to the Site if you:

Breach these Terms
Engage in fraudulent activity
Violate applicable laws
Abuse or misuse the Site

Termination does not affect any rights or obligations that have already arisen.

15. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer residing in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

16. DISPUTE RESOLUTION

16.1 Informal Resolution

If you have a complaint or dispute, please contact us first at nowtdaft@outlook.co.uk. We will attempt to resolve the issue informally.

16.2 Online Dispute Resolution (EU Platform)

The European Commission provides an online dispute resolution platform at: ec.europa.eu/consumers/odr

16.3 Alternative Dispute Resolution

If we cannot resolve your complaint, you may refer the matter to an alternative dispute resolution provider. We are not obliged to participate in alternative dispute resolution, but we will consider it on a case-by-case basis.

17. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable by a court:

That provision shall be modified to the minimum extent necessary
The remaining provisions shall continue in full force and effect

18. WAIVER

Our failure to enforce any right or provision in these Terms does not constitute a waiver of that right or provision.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and NOWT DAFT regarding use of the Site.

20. THIRD PARTY RIGHTS

These Terms do not confer any rights on third parties under the Contracts (Rights of Third Parties) Act 1999.

21. CONTACT INFORMATION

For questions, concerns, or complaints regarding these Terms, please contact us:

Email: nowtdaft@outlook.co.uk
Address: 297A Norwood Road, Tulse Hill, London, SE24 9AQ
Phone: 07464 120361

We aim to respond to all enquiries within 2 business days.

By using this Site and purchasing our Products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.